Ticket counters are available at concourse level of all the stations.
All stations will have Customer Care office to assist the passengers for all their travel issues.
The fastest and safest way to top-up your Contactless Smart Cards (CSCs). This helps in avoiding long queues.
The fastest and safest way to get Paper QR tickets and Top-up Contactless Smart Cards (CSCs). This helps in avoiding long queues.
New concept of sensor based open loop gates are implemented for Passenger’s hassle-free journey.
This facility helps Passengers to locate their misplaced or lost baggage/valuables.
MMMOCL is committed to the highest level of passenger safety and security. In order to ensure this, we have installed more than 2000 CCTV cameras across the stations and inside the coaches.
For convenience of commuters, Escalators are available from road level to concourse level and from concourse level to platform level.
Elevators / Lift are available at all Metro stations, especially for senior citizens, pregnant women and differently abled commuters.
Passenger safety is of prime importance to us. We have First Aid room equipped with all basic medical facilities. e.g., Stretcher, wheelchairs, First aid kit, etc...
Washrooms are located within paid area All stations have separate washrooms for ladies, gents and differently abled commuters.
Various types of Retail shops are available at concourse level for the passengers betterment.
Pillars and Walls of stations will be posted with information to keep passengers updated.
Security check points to detect and neutralise threat to Passengers and Station property.